Last Updated: 03-3-2026
Thank you for shopping at tamannahenna.com. Please read our Shipping & Returns Policy carefully before placing your order.
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly. We will notify you via email or phone in case of significant delays.
Shipping Time
Estimated delivery time:
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Inside Bangladesh: 2–5 business days
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Outside Bangladesh (if applicable): 7–15 business days
Delivery times may vary depending on location and courier service.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. Any promotional free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (if applicable).
Returns Policy
Return Eligibility
We accept returns under the following conditions:
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The item is damaged or defective upon delivery
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Wrong item was delivered
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The return request is made within 3 days of delivery
To be eligible for a return:
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The item must be unused
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The item must be in its original packaging
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Proof of purchase is required
Non-Returnable Items
We do not accept returns for:
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Used products
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Change of mind
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Products damaged after delivery
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
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Refund will be processed within 5–7 business days
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Refund will be sent via the original payment method
Shipping charges are non-refundable unless the return is due to our mistake.
Exchange
We only replace items if they are defective or damaged. If you need an exchange, contact us within 3 days of receiving your order.
Contact Us
If you have any questions about Shipping & Returns, please contact us:
Email: info@tamannahenna.com
Phone: (555) 123-4567
Website: https://tamannahenna.com/